Policy

Shipping information 

 

STANDARD SHIPPING: All products are made by Aamiyahlashayy. order will take 1-2 weeks to construct/process. After processing it will take 3-5 business days to receive your package. You will most likely receive your tracking number on or before the 3rd business day. Most times your order will be shipped out fast (Within the first week of ordering) but when items are in high demand it takes a bit more time to construct.

 

COMMUNICATION: Customer Service responds ASAP to any inquiries our customers may have. If you need to contact us for support or anything relating to your order feel free to email us at “Aamiyahlashayy@gmail.com or contactAamiyahlashayy@gmail.com

 

Customer service hours: Monday- Friday 

                       

ONCE A PACKAGE IS TAKEN TO THE POST OFFICE IT IS NO LONGER IN OUR CONTROL 

A refund will not be issued if a package is lost or stolen. 

                             8am - 8pm CST 

Returns

Our return policy lasts 24 hours. If 24 hours have passed since your purchase, unfortunately we can not offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return we require a recipient or proof of purchase 

There are certain situations where only partial refunds are granted (if applicable) 

-any item not in its original condition-damaged or missing parts for reasons not due to anything you have done 

 

-Must pay for return shipping 

Sale items 

only regular priced items may be refunded. Sale items can not be refunded 

Exchanges (if applicable)

We only replace items if they are defective or damaged. if you need to exchange it for the same item,send us an email at @contactaamiyahlashayy@gmail.com

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed,and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still haven’t received your refund yet, please contact us at   ContactAamiyahlashayy@gmail.com 

 

Sale items (if applicable) 

Only regular priced items may be refunded. Sale items can not be refunded 

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactAamiyahlashayy@gmail.com 

 

Return Shipping 

To return your product, you should send us an email at contactAamiyahlashayy@gmail.com to retrieve information on where to send the item 

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary